Quantitative Market Research Consultants, Services, in York

Assessing levels of customer satisfaction with the services of an independent charity.

This national charity wished to understand how satisfied customers who had benefited from their assistance were with the help they had received and whether any improvements to the service could be suggested.

Understanding attitudes of garages to servicing and repair of diesel engines

A leading supplier of diesel engine diagnostic equipment wanted to assess the attitudes of garages dealing with different types of vehicle servicing and repairs towards work on diesel cars.

Identifying the potential market of graduates who have yet to find their ideal graduate job who would consider teaching as a career.

This research was commissioned by the Training and Development Agency for Schools to identify the number of graduates who have yet to find their ideal graduate job and those graduates who state career motivators which could…

Evaluating on behalf of a public sector client the importance of staff training to employers within the context of an economic downturn.

This research was conducted on behalf of a public sector client involved in the education and training of those aged 16 and above. Our client wanted to evaluate the importance of training from the employer’s perspective…

Understanding the measures parents take in choosing childcare and what influences their choice.

The Children’s Workforce Development Council aims to improve the lives of children, young people, their families and carers. Key objectives are to ensure that those who work with children and young people have the best…

Understanding the attitudes of employers and employees to current training provision and identifying training needs on behalf of a Learning and Skills Council.

The Learning and Skills Council exists to make England better skilled and more competitive by improving the skills of young people and adults. an LSC based in the South of England commissioned the Skills Strategy Research…

Monitoring levels of customer satisfaction for a provider of financial services.

This established financial services provider is a FTSE 250 company with over 4,000 employees and currently more than 700,000 customers in the UK. We have conducted a continuous customer satisfaction survey for this client…

Assessing for a national bank the benefits of free-to-use cash machines installed in deprived areas.

Our client, a national bank, installed over 300 free-to-use cash machines in supermarkets and post offices located in isolated or deprived regions of the country. Locations in which a machine was installed were selected on…

Research among charities and voluntary organisations to understand the issues associated with increased accountability.

Charities and voluntary organisations are increasingly having to behave like businesses in order to survive, but many struggle to recruit the staff with the necessary skills to operate in this manner. For example, time spent…

Obtaining views from local residents and the business community on a new showcase City Park

The aim of this project was to obtain the views and opinions of local residents and businesses in Bradford on the proposed plans for a City Park featuring a Mirror Pool.

Prioritising needs prior to a housing redevelopment and monitoring the effect of that redevelopment on the local property market.

PCP Ltd was commissioned to carry out a programme of research to aid the regeneration of a run-down area of a major UK city. Two similar projects were also undertaken by PCP in the same city, one shortly before and one shortly…

Understanding why visitors choose to come to a major city tourist destination and assessing levels of satisfaction.

We have conducted this city Visitor Survey continuously since its inception in 1995. PCP was commissioned to undertake this project for eight successive years until recent changes in the way the research was commissioned.…

Identifying shopper profiles and usage within a shopping centre in comparison to a key competitor

The management of this shopping centre wished to identify the profile of their shoppers and find out how satisfied they were with the facilities available. A key objective was to find out what they would need to do to increase…

Understanding usage of the independent trade media in the confectionery arena

A survey of independent retailers stocking confectionery was conducted in order to establish how they obtained information on confectionery products to stock, products on promotion and merchandising advice as well as their…

Evaluating the number of small retailers at risk due to inadequate security measures.

This survey on behalf of a household name insurance company aimed at establishing the extent to which small retailers put themselves at risk due to inadequate investment in security measures to protect themselves from break-ins.

Understanding customer attitudes for a water company

Understanding levels of customer satisfaction allows public service providers to assess how they are meeting local needs and what they can do to improve. As part of its five year review this waterworks company wanted to update…

Measuring levels of employee satisfaction across a food manufacturing group

This client is a global manufacturer of a vast range of food and beverage brands most of which are familiar household names. Of great importance to our client is the successful recruitment and retention of employees. Key…

Pickersgill Consultancy and Planning

Examples of our work

Browse by sector

Browse by service

Quantitative Research

Assessing levels of customer satisfaction with the services of an independent charity.

This national charity wished to understand how satisfied customers who had benefited from their assistance were with the help they had received and whether any improvements to the service could be suggested.

Understanding attitudes of garages to servicing and repair of diesel engines

A leading supplier of diesel engine diagnostic equipment wanted to assess the attitudes of garages dealing with different types of vehicle servicing and repairs towards work on diesel cars.

Identifying the potential market of graduates who have yet to find their ideal graduate job who would consider teaching as a career.

This research was commissioned by the Training and Development Agency for Schools to identify the number of graduates who have yet to find their ideal graduate job and those graduates who state career motivators which could…

Evaluating on behalf of a public sector client the importance of staff training to employers within the context of an economic downturn.

This research was conducted on behalf of a public sector client involved in the education and training of those aged 16 and above. Our client wanted to evaluate the importance of training from the employer’s perspective…

Understanding the measures parents take in choosing childcare and what influences their choice.

The Children’s Workforce Development Council aims to improve the lives of children, young people, their families and carers. Key objectives are to ensure that those who work with children and young people have the best…

Understanding the attitudes of employers and employees to current training provision and identifying training needs on behalf of a Learning and Skills Council.

The Learning and Skills Council exists to make England better skilled and more competitive by improving the skills of young people and adults. an LSC based in the South of England commissioned the Skills Strategy Research…

Monitoring levels of customer satisfaction for a provider of financial services.

This established financial services provider is a FTSE 250 company with over 4,000 employees and currently more than 700,000 customers in the UK. We have conducted a continuous customer satisfaction survey for this client…

Assessing for a national bank the benefits of free-to-use cash machines installed in deprived areas.

Our client, a national bank, installed over 300 free-to-use cash machines in supermarkets and post offices located in isolated or deprived regions of the country. Locations in which a machine was installed were selected on…

Research among charities and voluntary organisations to understand the issues associated with increased accountability.

Charities and voluntary organisations are increasingly having to behave like businesses in order to survive, but many struggle to recruit the staff with the necessary skills to operate in this manner. For example, time spent…

Obtaining views from local residents and the business community on a new showcase City Park

The aim of this project was to obtain the views and opinions of local residents and businesses in Bradford on the proposed plans for a City Park featuring a Mirror Pool.

Prioritising needs prior to a housing redevelopment and monitoring the effect of that redevelopment on the local property market.

PCP Ltd was commissioned to carry out a programme of research to aid the regeneration of a run-down area of a major UK city. Two similar projects were also undertaken by PCP in the same city, one shortly before and one shortly…

Understanding why visitors choose to come to a major city tourist destination and assessing levels of satisfaction.

We have conducted this city Visitor Survey continuously since its inception in 1995. PCP was commissioned to undertake this project for eight successive years until recent changes in the way the research was commissioned.…

Identifying shopper profiles and usage within a shopping centre in comparison to a key competitor

The management of this shopping centre wished to identify the profile of their shoppers and find out how satisfied they were with the facilities available. A key objective was to find out what they would need to do to increase…

Understanding usage of the independent trade media in the confectionery arena

A survey of independent retailers stocking confectionery was conducted in order to establish how they obtained information on confectionery products to stock, products on promotion and merchandising advice as well as their…

Evaluating the number of small retailers at risk due to inadequate security measures.

This survey on behalf of a household name insurance company aimed at establishing the extent to which small retailers put themselves at risk due to inadequate investment in security measures to protect themselves from break-ins.

Understanding customer attitudes for a water company

Understanding levels of customer satisfaction allows public service providers to assess how they are meeting local needs and what they can do to improve. As part of its five year review this waterworks company wanted to update…

Measuring levels of employee satisfaction across a food manufacturing group

This client is a global manufacturer of a vast range of food and beverage brands most of which are familiar household names. Of great importance to our client is the successful recruitment and retention of employees. Key…