Finance, Investment and Insurance, Brokers Market Research in York– PCP Market Research

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Finance, Investment and Insurance Market Research

Assessing for a national bank the benefits of free-to-use cash machines installed in deprived areas.

Our client, a national bank, installed over 300 free-to-use cash machines in supermarkets and post offices located in isolated or deprived regions of the country. Locations in which a machine was installed were selected on…

Understanding, on behalf of a leading insurance company, the priority issues facing local authorities as seen by the leader of the council.

The client was a Financial Services Group and one of the leading providers of risk and insurance solutions to Britain's public services. They wished to undertake research to establish the issues seen as important by council…

Modelling work conducted on research undertaken to understand the factors influencing the time customers spent queuing at a national bank.

The client was a research agency who had collected extensive data for their client, a national bank, to determine the length of time customers spent waiting to be served. Data was available for many different branches of…

Monitoring levels of customer satisfaction for a provider of financial services.

This established financial services provider is a FTSE 250 company with over 4,000 employees and currently more than 700,000 customers in the UK. We have conducted a continuous customer satisfaction survey for this client…

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